HBR's 10 Must Reads 2018: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article “Customer Loyalty Is Overrated”) (HBR’s 10 Must Reads)
by Harvard Business Review,Michael E. Porter,Robert S. Kaplan,Daniel Kahneman,Roger L. Martin
ISBN 13: 9781633694651
Format: E-BOOK: Adobe Reader (224 pages) Publisher: Harvard Business Review Press Published: 31 Oct 2017
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Comment utiliser le tableau de bord prospectif: POUR CREER UNE ORGANISATION ORIENTEE STRATEGIE
by Robert S. Kaplan,David P. Norton
ISBN 13: 9782708125902
Format: Paperback (440 pages) Publisher: Eyrolles Published: 01 Jan 2001